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 Petals understands that when you order flowers online you want flowers that look fantastic, are long lasting and are delivered when and where you want. For more information about flowers delivery visits our Frequently Asked Questions
All Petals floral orders are hand arranged by our local florists and delivered straight to the recipients home, office, hospital or venue. Our florists will deliver your flowers with care. You can be assured that your order will be of the best quality using the freshest, seasonal flowers. If a florist cannot deliver flowers personally, they will arrange for a local and trusted courier to deliver your order.
Petals is one of the largest flower delivery networks in the world. Petals prides itself of its coverage of the United Kingdom and offers flowers delivery to over 100 countries worldwide.
Petals Delivery Times and Information
Same Day Flower Delivery
Orders Monday - Friday:
Orders must be received before 12:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
These cut off times do not apply to busy floral events including (but not limited to) Mothering Sunday, Valentine's Day and Christmas. Please check the website for the order cut off times for these days.
Orders Saturday:
Orders must be received before 10:00 a.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day business day.
These cut off times do not apply to busy floral events including (but not limited to) Mothering Sunday, Valentine's Day and Christmas. Please check the website for the order cut off times for these days.
Orders Sunday and Public Holidays:
We are unable to make deliveries on Sundays and Public Holidays. Deliveries requested on this day will be delivered the following business day.
Same Day Delivery Exclusions:
There are some locations due to their remoteness that cannot be guaranteed for
same day delivery. If this is the case, Petals will notify you with alternative
delivery options.
Delivery Times:
While Petals offers customers the opportunity to nominate a preferred time of delivery (i.e. AM, PM or ASAP) it is not possible to guarantee that these times will be achieved. Petals uses a network of local florists around Australia to deliver flowers so customers receive the freshest flowers available. Consequently, there are often local reasons why an order can not be delivered within your preferred time frame (for example, courier delivery times).
If the flowers are for a timed event (for example, a funeral or business location), the florists will do their best to assist. However, Petals strongly recommends that you provide us with an alternative address so the flowers can be delivered elsewhere if too late for the timed event.
Delivery Areas:
A local delivery fee is added to each order, for each address. Delivery of orders to rural route addresses, secured buildings or cemeteries cannot be guaranteed. We do not deliver to PO BOX or LOCKED BAG addresses.
At Petals we try our best to ensure your flowers are delivered on time to the right location. Unfortunately, Petals cannot offer same day delivery or deliver to some locations due to their remoteness. Petals cannot deliver to territorial islands. Some deliveries may be required to be collected from the nearest town or depo, if this is the case the recipient will be notified.
We do not guarantee delivery to the following timed events:
- Funerals
- Wedding Receptions
- Parties
- Functions
We do not guarantee delivery to the following places:
- Hospitals (especially Intensive Care Units)
- Army, Airforce and Naval Bases
- Ships
- Jails
- Secure Buildings
- Hotels
- Mines
We apologise for any inconvience but delivery to these areas and facilties is very difficult.
To help with your flower delivery through Petals please refer to the questions below. Further information is available in Frequently Asked Questions or by contacting Petals.
Common Flower Delivery Questions:
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